Contact Us
Contact FlyJanuary.org,
Your January Travel Specialists
Tell us roughly where you want to be in January and how much your dates can move. We will price the whole window rather than the single date you happened to type in, and send back a written comparison you can actually make a decision from. Every enquiry is read by a consultant — there is no chatbot on this page and no call queue on the phone.
- Free, no-obligation quote
- Reply within one working day
- Fee agreed up front, in writing
January Enquiry Form
Start Your January Trip
Five minutes here saves a fortnight of emails later. Fields marked are required; everything else helps but is optional. If you would rather just talk it through, the phone number is in the panel alongside.
Build note for the site owner: this enquiry form is not connected to a backend yet. Replace action="[PLACEHOLDER — form endpoint]" with a real handler, add server-side validation and spam protection, and redirect to a thank-you page before the site goes live. Nothing typed below is currently sent or stored anywhere.
What Happens Next
After You Enquire With FlyJanuary.org
Most travellers go from first message to ticketed itinerary inside a week. Here is the sequence, with the timings we hold ourselves to.
- 01
Within 1 working day
A named consultant replies
Not an auto-responder with a ticket number. One consultant takes your enquiry and stays with it, and they will usually come back with two or three clarifying questions — cabin preference, whether the return date is genuinely fixed, and how long your passport has left to run.
- 02
Days 1 – 3
We price the January window
You get at least three departure dates side by side: the ones you asked for, the cheapest in the window, and the best-connected. Each line shows the fare difference, the connection quality and the annual leave it costs you. Moving a long-haul departure from 2 January to 9 January regularly changes a pair of fares by several hundred pounds.
- 03
Days 3 – 7
Itinerary and written entry checks
Once a date is agreed we build the day-by-day plan around January conditions and confirm visa, transit, passport-validity and onward-ticket rules in writing before you pay anything. Nothing is ticketed until you have approved the itinerary and the total cost.
- 04
From ticketing to landing home
Booking, then support in the air
We ticket, send documents, and keep monitoring the fare — if it drops before departure and the fare rules allow a reissue, we tell you. Your consultant stays reachable for the whole trip, including the 02:00 cancellation in a transit hall.
Prefer to understand the method before you get in touch? Ourabout page sets out how the fare-window data is collected, andour services explain what is included in a booking. Longer reads on January timing live on the blog.
Before You Write
Enquiry Questions, Answered
Six things people ask us in their first email. General January travel questions are answered on the FlyJanuary.org homepage.
Does sending an enquiry cost anything or commit me?
No. The first quote and the fare-window comparison are free and carry no obligation. If you decide to go ahead, we agree a flat consultation fee in writing before any booking work begins, and it is credited against your trip.
What information gets me a useful quote fastest?
Departure airport (or airports), rough dates and how fixed they are, the number of travellers and their ages, and one sentence about what the trip is for. Dates and flexibility matter more than anything else — they are what actually move the fare.
When should I enquire for next January?
Aurora trips in Lapland and Norway: April to July, because the accommodation sells out long before the flights get expensive. Long-haul winter sun: September to early November. Short-haul sun and European city breaks: six to ten weeks out is usually soon enough.
Can you take over a flight I have already booked?
Usually not — a ticket issued elsewhere can only be changed by the agent or airline that issued it. What we can do is read the fare rules, tell you honestly what a change or cancellation is worth, and build the rest of the trip around the flight you already hold.
Can I call outside your opening hours?
The office line is staffed during the hours listed on this page. Travellers who are already booked with us have a direct number on their itinerary that is answered around the clock while they are away — that line is for live trips, not new enquiries.
What happens to the details I send you?
They are used to answer your enquiry and nothing else. We do not sell enquiry data or pass it to third parties for marketing. Full detail, including how long we keep records and how to ask for deletion, is in our privacy policy.
Rather Just Talk?
Pick up the phone. One call, one consultant.
Ten minutes on a call usually settles more than three days of emails — especially when the answer is that your dates, not your destination, are the expensive part.
Mon–Fri 09:00–19:00 GMT · Sat 10:00–16:00 GMT